FAQ


Got any questions? Explore our FAQ section for detailed answers about our offers, course details, and what to expect. We’re here to provide clarity and support for your learning journey.

What is Vivaverba?

Vivaverba is my online German learning academy, delivering learning resources to you.
I offer courses for every type of language level and accompany them with study materials. I am not only specialized in broadening German knowledge in terms of grammar and fluency, I also have courses for parents, business and health care workers to adapt to every learning situation possible and to make expat life a lot easier!

How can I contact Vivaverba?

You can reach me through my “Contact” sections on my website or via email to contact@viva-verba.com.
In any case, you will hear back from us within two business days.

Are the courses suitable for all skill levels?

Yes, my courses are designed to cater to all skill levels, from beginners to advanced learners.
Each course description includes information about the intended audience and prerequisites, if any.

Do you offer free trial lessons?

No, I do not offer free trials, but you are welcome to book an individual lesson with me to get a first impression. Please contact us for this possibility or book directly through our site.

How long do I have access to the course content?

Once you purchase a course, you have lifetime access to the content and all regular updates. You can revisit the material as often as you like, at your own pace.

Can I access course materials offline?

Yes, once you enroll in a course, you can download the materials to access them offline.

Can I suggest a topic for a future course or event?

Absolutely! We value your feedback and suggestions.

Are the courses compatible with all devices?

My courses are designed to be compatible with most devices, including desktops, laptops, tablets, and smartphones.
For the best experience, I recommend using an up-to-date browser and the Zoom application.

I am experiencing technical issues with the website. What should I do?

If you encounter any technical problems, please contact me through contact@viva-verba.com.

Do you offer any free resources?

Yes, once you buy a program, you have a full access of a selection of free resources (lessons, exercises, ebooks) to help you get started.

Can I get a certificate upon completing a course?

Yes, you will get a Vivaverba certificate of completion to confirm your participation.

What if I have a question that is not listed here?

If you have a question that is not addressed in this FAQ, please contact: contact@viva-verba.com and I will be happy to assist you.